I dealt with Mark Hill who was outstanding to deal with.....
"I have never purchased a car before sight unseen from a foreign country! I dealt with Mark Hill who was outstanding to deal with. He gave me the confidence to pay cash for the car before I even arrived in New Zealand. I ordered a tow bar kit and imported a cargo tray from the US and Mark arranged, without any complaint, to have them installed prior to my arrival which meant delivering the car 20 kilometres away for the installation. He also arranged to have the cam belt and water pump replaced as well as arranging the installation of a fancy multimedia system with GPS, a reversing camera and sub-woofer from a separate company. During this process we exchanged over 40 emails and at all times Mark was extremely helpful and accommodating as we has some issues with the cargo tray lighting system but he said we would work through it and we did.
You can have complete confidence in dealing with this gentleman and with Shackel Motors in general and I highly recommend buying a car from them!"
"I am over the moon with the new car, and very happy with Marks service..."
I was very impressed with Marks professionalism, communication and enthusiasm. Nothing seemed a problem and he was willing to go the extra mile to make the deal work.
I am over the moon with the new car, and very happy with Marks service. Overall Mark made the purchasing experience seamless and enjoyable.
— Brent Sturm
"Top Qualities: Personable, On Time, High Integrity..."
Rachel proved to be incredibly helpful and knowledgeable. She showed intelligent and efficient strategy lined up to make my purchase go smoothly and was excellent in communication and corresponding.
I strictly recommend her because of following reasons:
• Pride and attention to detail
• Dedication and goal-orientation
• Efficiency, organization, and time-management skills
Top Qualities: Personable, On Time, High Integrity
— Behzad Aria
"I can not express in words how happy we are. Hallelujah!.."
Thank you very much for help and guidance.
We are pleased to let you know that we have received the car last evening and enjoying it. Overall, is a great team and pleasure working with you.
In fact, we are truly bow down to you Rachel, your business acumen is unparalleled!
— Bhanu and Hima
"I can assure you that your company would be the only one we would deal with, if we ever needed to purchase another vehicle..."
Chris and I would like to thank you and tell you that we are so very happy with the car we purchased from you recently. Your customer service was outstanding as is the car we bought. I have highly recommended Shackle to friends who are looking to purchase a new vehicle.
I can assure you that your company would be the only one we would deal with, if we ever needed to purchase another vehicle.
Thanks for everything.
— Chrissie Gladstone
"Their Attitude was fantastic, only to be outdone by their willingness to answer any questions..."
Their Attitude was fantastic, only to be outdone by their willingness to answer any questions. Their honesty was refreshing and all of their Vehicles had clearly been maintained and looked after beautifully.
My particular salesman Jonathan Petrie was no exception, Kind , professional and knowledgeable and honest, a pleasure to talk with.
As for value, I was happy to have been part of the "Buy Direct System" which saved me alot and Shackel Motors were more than happy to sit me down and talk me through the buying process in language that I could understand.
I recommend Shackel Motors to my friends and family and anyone interested in a future vehicle purchase.
"It was such a relief to find a truly accommodating and enjoyable person to deal with..."
— Rob & Lindsay
"The service we received from salesman Mark and finance manager Rachel was second to none and made this purchase a breeze..."
Shackel Motor Company more then looked after my family and I in the purchase of our new car. The service we received from salesman Mark and finance manager Rachel was second to none and made this purchase a breeze. Almost a year down the track and I still love my car - Thanks Shackels!